Royal Architectural Institute of Canada

Royal Architectural Institute of Canada Privacy Policy

At the Royal Architectural Institute of Canada (“RAIC”), we respect the privacy of our members and are committed to keeping personal information accurate, confidential, secure and private. We have adopted the following Privacy Policy to ensure that the RAIC continues to meet its commitment to privacy.

1. Introduction

The RAIC is a membership-driven association providing services to its members and Architects and advocating on behalf of Architects at a national level.

In the course of accepting memberships and processing registrations and online purchase orders, the RAIC may collect, with their consent, certain personal information about its members and Architects.

"Personal Information" means information about an identifiable individual member or Architect. This information may include without limitation, the individual's name, residence address, age, gender, credit card number, employment status, and other information.

Personal information does not include the name, title, business address or telephone number of an Architectural practice or of an organization where the member or Architect is an employee.

2. The Ten Principles of Privacy

The RAIC Privacy Policy complies with the Ten Principles of the Personal Information Protection and Electronic Documents Act (PIPEDA).

Our Privacy Policy describes the way that the RAIC complies with the Ten Principles of PIPEDA in its collection of personal information. RAIC employees who have access to this personal information must also comply with the Privacy Policy and receive annual awareness training on privacy procedures during staff meetings.

Principle 1 – Accountability

The RAIC national office staff are accountable and responsible for all personal information in its custody and any personal information they may send to third parties for processing.

Principle 2 – Identifying Purposes

The RAIC will inform its members of the purpose of collecting personal information prior to or at the time of collecting the information.

The RAIC collects personal information for the following reasons:

  • To complete membership applications/renewals;
  • To process document orders and other online purchases as well as to register members and Architects for courses, conferences and other events;
  • To record continuing education (professional development) credits;
  • To distribute information related to professional architectural practice (such as building products and events) and to fulfill magazine subscriptions;
  • To process scholarship applications and honours and awards submissions; and,
  • To process donations.

Principle 3 – Consent

The RAIC will obtain consent from its members and Architects at the time of collecting and/or using the personal information. This consent is obtained as part of the membership application and/or renewal process or as part of a registration for an event and is for RAIC internal use. Should the member not provide consent, the RAIC will not disclose his or her personal information until otherwise advised by the member and Architect. Consent for disclosure to third parties is expressively given at the time of membership application/renewal or on other forms for registration, orders or donations.

A member may withdraw consent in writing or electronically at any time. However, the RAIC may collect, use or disclose personal information without the member's knowledge or consent in exceptional circumstances where such collection, use or disclosure is permitted or required by law.

Principle 4 – Limiting Collection

The information collected from the member will be limited to those details necessary for the purposes the RAIC has identified to the member. Information will be collected by fair and lawful means.

The RAIC collects personal information that includes, but is not limited to:

  • Home address;
  • Date of birth;
  • Credit card information;
  • Date of graduation, name of university and proof of graduation;
  • Architectural registration information including jurisdiction, proof of licence including licence number; and,
  • Financial information (for scholarship purposes only).

The RAIC may collect non-personal information. This means that the information collected cannot be traced back to a specific person. For example, our membership database server records certain information automatically when users visit our Members Section website. This information is collected using "cookies" - a small text file that contains a unique identification number identifying the users’ web browser (but not the user) to our computers every time they visit our Members Section website. It does not reveal any personal information about the user. This aggregate data may be disclosed to third parties, but never with personally identifying information.

The RAIC may, from time to time, collect information by means of a survey. Any personal information collected through surveys will be for RAIC internal use only. The RAIC will remove any identifying information prior to publishing the results of the surveys.

Principle 5 – Limiting Use, Disclosure and Retention

Personal information will only be used or disclosed for the purpose for which it was collected unless the member has otherwise consented, or when it is required or permitted by law. Personal information shall be retained as long as necessary for fulfilling the purposes for which it was collected.

Membership applications/renewals will be kept for at least seven (7) years in accordance with Canada Revenue Agency (CRA) rules and regulations (

With whom we share your personal information

(i) RAIC employees

In the course of daily operations, access to personal information is limited to those employees with a legitimate reason for accessing it.

Unauthorized use or disclosure of personal information by an employee of the RAIC is prohibited and may result in disciplinary measures including dismissal.

(ii) Third Parties

The RAIC sells its partial membership list, containing only the names and mailing addresses of members who have so consented, to third parties who wish to send information regarding building products, employment opportunities, discounts on products and services, architectural competitions, seminars, and other information that may be of professional interest. Lists, whether in hard or soft copy, are sold for a one-time mailing only. Only members’ names and mailing addresses are included on such lists.

We will only include members’ information with their express consent. A member may withdraw this consent at any time by contacting the Membership Coordinator.

Principle 6 – Accuracy

The RAIC will endeavour to keep personal information accurate, complete and current. The onus is on each member to update their own personal information or to advise the RAIC of any changes to their personal information using the Members Section of the RAIC website. If the member does not, or is not able to, update their own personal information, the member may advise the RAIC in writing and allow up to five (5) business days before the personal information is changed in their profile. Only the Membership Coordinator or designate will be responsible and accountable for any changes to the database.

Principle 7 – Safeguarding Personal Information

Personal information is safeguarded using measures appropriate to the sensitivity of the information. The RAIC database is password protected and all RAIC employees authorized to access the database receive annual awareness training on privacy matters.

In order to serve its membership, the RAIC offers members access to information through its Members Section website. To safeguard against unauthorized access to their account, the member is required to "log-in" using an encrypted password. If the member is unable to provide the correct password, they will not be able to access their account.

RAIC servers containing personal information are password protected and have a hardware firewall in order to protect them from unauthorized access. All our servers are maintained in Canada.

Paper files such as membership applications forms are stored in the RAIC national office in standard metal filing cabinets which are locked.

Principle 8 – Openness

The RAIC will make information available to its members about the policies and procedures the RAIC uses to manage personal information. This document will be posted on the RAIC website.

Principle 9 – Individual Access

Upon written request, a member will be informed of the existence, use and disclosure of their personal information. The member may attend, upon appointment, the RAIC national office to review their files and personal information. The RAIC will respond within 30 days of receipt of the written request.

Principle 10 – Challenging Compliance

Members may challenge RAIC’s compliance with this Privacy Policy. The RAIC will receive, investigate and respond to members' complaints and questions. Members and Architects may contact the RAIC Privacy Officer to express any concerns or to request access to their personal information. The contact information for this individual is provided below.

RAIC Privacy Officer
Royal Architectural Institute of Canada
330-55 Murray Street
Ottawa, ON K1N 5M3

If a satisfactory response is not obtained, the member or Architect may then contact their Regional Director or the RAIC President.