Use of Notetakers and AI Tools in RAIC Education Sessions
To protect participant privacy and uphold intellectual property rights, the RAIC does not allow external notetakers, automated transcription tools, or AI systems to join or monitor any RAIC education session. This includes live, virtual, and hybrid formats.
Participants may take their own personal notes but may not use AI-enabled recording, transcription, or summarization tools during sessions. RAIC learning materials and discussions contain copyrighted and confidential content that cannot be shared with third-party platforms.
If you require an accessibility accommodation that involves notetaking support, please contact the RAIC Education team in advance. Requests will be reviewed individually to ensure compliance with Canadian privacy and copyright requirements.
Refund, Cancellation, and Registration Category Policy
Cancellation and Refund Policy
The RAIC aims to provide clear and consistent processes for all Continuing Education offerings. Refunds vary by program type and depend on when the cancellation request is received and whether any course content has been accessed.
If you have questions about your registration, contact us at education@raic.org
Webinars
• You may request a refund within 5 business days of your order if no content has been accessed.
• A 10 percent administration fee applies to all eligible refunds.
• After 5 business days, or if content has been accessed, registrations are non-refundable.
• Webinar registrations are non-transferable.
Hybrid Courses
• Cancellations made 4 weeks or more before the course start date receive a refund minus a 10 percent administration fee.
• Cancellations made between 3 weeks and 1 week before the course start date receive a 50 percent refund, subject to the 10 percent administration fee.
• No refunds are issued during the week prior to the course start date or after the course begins.
Online Courses
• A refund is available, less a 10 percent administration fee, if you cancel within 30 business days of your order and have not accessed any course content.
• After 30 business days, or if content has been accessed, registrations are non-refundable.
• Registrations are non-transferable.
Correct Registration Category
Please ensure you register under the correct category (member or non-member).
• The RAIC may cancel registrations made under the incorrect category.
• Log in to your RAIC account to access member pricing.
• For assistance, contact education@raic.org