Education Manager

Royal Architectural Institute of Canada
Job Description: 

The Royal Architectural Institute of Canada (RAIC) seeks an enthusiastic, efficient and tech-savvy candidate to support the organization in being the leading voice for excellence in the built environment in Canada, demonstrating how design enhances the quality of life, while addressing important issues of society through responsible architecture.

As a key member of the Corporate Affairs team, the Education Manager leads the RAIC’s education initiatives and oversees the development and delivery of high-quality courses, webinars and educational resources. The individual is collaborative, detail-oriented and will bring their energy, experience, creativity, innovation, leadership and flexibility to the team.

Major areas of responsibility within the portfolio include, but are not limited to:

  1. High-level strategic thinking for delivery of educational programming
  2. Leading, planning, coordinating and support of the development of educational programming (courses, webinars, workshops, resources)
  3. Working with subject-matter experts to develop high-quality, premium, and innovative educational programming
  4. Coordinating and supporting the development of marketing and promotional materials for educational programming
  5. Leading, motivating, and coaching education team
  6. Leading and managing committees including, but not limited to, the volunteer Continuing Education Advisory Committee
  7. Relationship development with subject matter experts, product specialists and external educators to secure services for educational programming
  8. Managing the development of promotional materials for educational programming
  9. Developing, coordinating, and maintaining program partnerships
  10. Developing contracts for subject matter experts, translator(s), graphic artist(s) and other contracted resources
  11. Communicating with stakeholders (internal and external)
  12. Developing budgets and workplans
  13. Collaborating with RAIC staff and external stakeholders to evaluate events and ensure continual improvement and quality customer service
  14. Supervising staff
  15. Other duties as required

Preferred Qualifications:

  • University graduate degree in related discipline
  • Proven experience as an Education Manager or similar role
  • Experience with volunteer intensive service operations
  • Experience in architecture, engineering, and construction sector
  • Experience in instructional design
  • Strong communication, analytical, writing, editing and verbal skills for communicating with broad and diverse stakeholders
  • Excellent verbal and written communication skills
  • Strong inter-personal skills
  • Excellent customer service attitude
  • Ability to prioritize tasks
  • Ability to meet deadlines
  • High degree of energy, integrity, courage, empathy, and creativity
  • Superior active listening, analytical, and problem-solving skills
  • Creative, energetic, and innovative approach to identifying solutions
  • Effective as a collaborator and leader
  • A high degree of flexibility to achieve organizational objectives and meet demands and needs
  • Proven ability to build and cultivate strong relationships
  • Professionalism, courtesy, and patience
  • Sound analytical thinking, judgment, planning, prioritization and execution skills
  • High level of integrity, confidentiality, and accountability
  • A sense of calm and confidence
  • Willingness to learn
  • Team player
  • Ability to work remotely
  • Bilingual (English/French); Intermediate to advanced skills with Microsoft Office 365 and its suite of products (e.g. Teams, SharePoint, MS Word, MS Excel, etc.)

The RAIC offers a healthy and positive work environment with a team that believes diversity and inclusion are key to a respectful workplace. The RAIC is committed to building a skilled, diverse workforce reflective of Canadian society. As a result, it promotes employment equity and encourages candidates to indicate voluntarily on their resume if they are a woman, an Indigenous person, a person with a disability or a member of a visible minority group. If you are passionate and interested in working in this environment, we would love to hear from you. Please submit the following to by June 11, 2021:

  • A cover letter addressing the duties, skills and abilities, and hard qualifications for the position and why you are the right candidate for the position
  • A detailed resume including a summary of relevant knowledge and workplace experience

We thank all who apply, however, only those selected for an interview will be contacted. All qualified candidates are encouraged to apply.

Resumes submitted without a cover letter will not be considered. No phone calls please.

The RAIC office is located in the Ottawa area. We acknowledge that the land on which we work in is the traditional unceded territory of the Algonquin Anishinaabe People. The Algonquin peoples have lived on this land for centuries. We are grateful to have the opportunity to be present in this territory.

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