Royal Architectural Institute of Canada

Webday Wednesdays - Expanding Context: Understanding User Needs to Inform Design

 Registration is closed for this event
For the month of April, the RAIC is pleased to present a weekly series on the subject of Design Processes.

Expanding Context: Understanding User Needs to Inform Design
Date: April 10, 2019
Presenter: Erin Corcoran


People are using spaces differently, and their needs are becoming more complex. Data and information are more widely available, and our clients are expecting our recommendations to rely on more than just ‘professional intuition’. Existing Architectural models of learning mostly from experience are no longer acceptable for client’s seeking a measurably successful design. On the other hand, simply referring to ‘big data’ findings without context or interpretation will only result in a partial understanding as flawed as designing in a vacuum. A toolkit of both analytical and empathy-based inputs is required to properly translate user needs and other data-points into a design, and post-occupancy observations are critical to refine these techniques to support ever more complex future requirements. This session with introduce attendees to the existing and emerging tools available to help designers and architects to better understand their client and user groups needs using a context-driven design approach. Integrated into the design process, these tools can allow us to create some truly innovative solutions that will serve our clients from opening day well into the future.

At the completion of this session, the participant/learner will be able to:

  • Learn about existing and emerging analytical tools for understanding user needs
  • Understand the importance of balancing both data-based and human-centric information
  • Learn how user-inputs can be incorporated into the design-process

Continuing education learning hours: 1 credit

Erin is an internationally experienced Architect and Design Strategist with a passion for truly understanding her client’s needs using a mixed analytical and empathy-based design approach. Currently a part of Gensler’s Boston Team, she works to develop solutions to complex space and cultural challenges for public and private sector workplace clients, and post-secondary educational and healthcare institutions.

REGISTRATION DEADLINE: Monday, April 8, 2019

$25 for RAIC members, plus applicable taxes.
$30 for non-members, plus applicable taxes.

SCHEDULE: The Webinar will take place on Wednesday, April 10, at 1 p.m. ET in English.
The Canada-wide schedule by time zone is:









 10 a.m.

 11 a.m.

 12 noon

 1 p.m.

 2 p.m.

 2:30 p.m.


 11 a.m.

 12 noon

 1 p.m.

 2 p.m.

 3 p.m.

 3:30 p.m.

More information, including online access instructions and a PDF copy of the slides will be sent to you by email on the Monday prior to the Webday webinar. 

April 10, 2019 1:00 PM   through   2:00 PM
Event Fee(s)
Event Fees (GST) $ 30.00 + $ 1.50 Sales Tax
Event Fees (Ontario) $ 30.00 + $ 3.90 Sales Tax
Event Fees (Quebec) $ 30.00 + $ 4.49 Sales Tax
Event Fees (HST) $ 30.00 + $ 4.50 Sales Tax

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